Surcharges
Surcharges are fixed or percentage-based additions applied to the base quote under specific conditions. Common surcharges include:- Hard-to-reach windows or multi-story properties
- Restricted access or difficult entry
- Specialized cleaning requirements (e.g., post-construction, hard water removal)
- Equipment or safety requirements
- Flat fees: a fixed dollar amount added to the quote
- Percentage-based: a percent of the base price or total quote
Multipliers
Multipliers increase the base price proportionally based on specific factors. Examples include:- Property height or number of stories
- Job complexity level
- Service frequency adjustments
- Volume-based adjustments for large properties or multi-unit buildings
Application Order
To ensure predictable pricing, Estizee applies adjustments in the following order:- Base pricing
- Minimum service charge checks
- Property-specific multipliers
- Service add-ons
- Surcharges
- Frequency or commercial adjustments
- Manual/admin overrides (if applicable)
Best Practices
- Use multipliers for proportional adjustments rather than flat fees when appropriate
- Apply surcharges only for measurable or justifiable conditions
- Review stacked multipliers to prevent excessive pricing
- Regularly audit pricing rules to maintain consistency and fairness
