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Understanding these statuses ensures accurate tracking of revenue and customer payment progress. All updates apply to new and existing invoices.

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Payment Statuses

  • Pending: The invoice has been generated but no payment has been received yet.
  • Processing: The payment has been initiated by the customer and is currently being processed.
  • Paid: The payment has been successfully received and processed.
  • Failed: The payment attempt did not go through due to errors or declined transactions.
  • Refunded: The payment was returned to the customer after a refund was issued.

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Best Practices

  • Monitor invoices in Pending and Processing regularly to ensure timely follow-up.
  • Address Failed payments promptly by notifying the customer and retrying the payment.
  • Record any Refunded payments clearly to maintain accurate financial records.
  • Use payment status reports for cash flow management and accounting purposes.
Proper understanding and management of payment statuses in Estizee ensures accurate revenue tracking, minimizes disputes, and provides transparency for both the business and customers.