Skip to main content
This provides flexibility for unique or complex jobs while maintaining overall pricing control. All manual overrides apply to new quotes only and are tracked for auditing purposes.

​
Admin Access

Only users with administrator or manager roles can apply manual overrides. This ensures that pricing control remains centralized and prevents unauthorized changes.

​
When to Use Overrides

Manual overrides are typically used for:
  • Custom or one-off quotes
  • Complex commercial properties
  • Situations requiring special discounts or adjustments
  • Correcting automated quote errors

​
How Overrides Work

Administrators can:
  • Adjust base rates for specific quotes
  • Add or remove service add-ons
  • Apply or modify surcharges and multipliers
  • Modify total quote amounts directly
Overrides take precedence over automated pricing calculations but are recorded to maintain transparency.

​
Best Practices

  • Document reasons for all manual adjustments
  • Use overrides sparingly to preserve automated pricing consistency
  • Regularly review override history to ensure compliance and profitability
  • Train administrators on the impact of overrides and pricing rules
Proper use of manual overrides ensures flexibility for special cases without undermining the integrity of Estizee’s automated pricing system.