> ## Documentation Index
> Fetch the complete documentation index at: https://docs.estizee.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Surcharges & Multipliers Explained

> In Estizee, surcharges and multipliers adjust the base price to account for additional complexity, special conditions, or optional services.

These tools allow you to maintain pricing accuracy while reflecting real-world job variations.

All adjustments apply to **new quotes only**.

## **Surcharges**

Surcharges are fixed or percentage-based additions applied to the base quote under specific conditions. Common surcharges include:

* Hard-to-reach windows or multi-story properties
* Restricted access or difficult entry
* Specialized cleaning requirements (e.g., post-construction, hard water removal)
* Equipment or safety requirements

Surcharges can be configured as:

* **Flat fees**: a fixed dollar amount added to the quote
* **Percentage-based**: a percent of the base price or total quote

## **Multipliers**

Multipliers increase the base price proportionally based on specific factors. Examples include:

* Property height or number of stories
* Job complexity level
* Service frequency adjustments
* Volume-based adjustments for large properties or multi-unit buildings

Multipliers are applied **after base pricing** and can stack with other multipliers, but should be carefully managed to avoid overcharging.

## **Application Order**

To ensure predictable pricing, Estizee applies adjustments in the following order:

1. Base pricing
2. Minimum service charge checks
3. Property-specific multipliers
4. Service add-ons
5. Surcharges
6. Frequency or commercial adjustments
7. Manual/admin overrides (if applicable)

## **Best Practices**

* Use multipliers for proportional adjustments rather than flat fees when appropriate
* Apply surcharges only for measurable or justifiable conditions
* Review stacked multipliers to prevent excessive pricing
* Regularly audit pricing rules to maintain consistency and fairness

Correct use of surcharges and multipliers ensures quotes are **accurate, fair, and reflective of job conditions**, while minimizing manual adjustments.